I have whined quite a lot in these pages about poor customer service at many places, so it is only fair if I mention about an exemplary service that I received.
It is for the third or fourth time we are visiting the High Wycombe branch of T.G.I. Friday’s restaurants in as many months and they seem to be hell bent on impressing us every single time. Right from the way they take the bookings to the ambience to seating arrangements to the time taken for preparaton to the temperature and quality of food, everything is simply fantastic there. What I like more is they have their ears wide open for any feedback. If you visit them once and leave a feedback on their website within the next 48 hours, an appetizer would be on the house when you visit them next time.
I am not sure whether this superb service is consistent across all the TGIF restaurants in UK and across the pond, but I think it will be. Would appreciate if anyone confirms that.